"Transparent Hands provides free medical surgeries, treatments & organize medical camps across Pakistan."

Payment FAQ

 

Have Any Questions?

Feel free to ask any questions or get connect with our customer support

Your donation amount is sent directly to Transparent Hands so it immediately starts funding Transparent Hands patients’ surgeries.

When you donate certain amount to a campaign, you immediately receive a notification that your amount has been allocated to the campaign which you selected. Furthermore:

  • Donors get regular updates about the campaign for which they donated; medical procedure, surgical treatment or medical camp.
  • All the medical reports, hospital bills or other related documents of each patient are uploaded on the web site for everyone to see.
  • Donors who donate for the medical camp receive medical camp report which includes the number of patients treated in medical camp, services provided in the camp and other details.

Transparent Hands takes donors’ security very seriously and it makes sure that your payment information is secured whenever you donate through our system. Your debit/credit card information is not saved with us but only with your associated banks. When you donate us from outside Pakistan, your financial information is managed by STRIPE, which is a globally trusted online payment company.

Banks may decline your card for a number of reasons. To ensure the safety of your financial information, Transparent Hands doesn’t receive any details about your card and why it was declined. Therefore, if your card is declined for any reason, please contact your card provider for further assistance.